The Square, Parwich - Terms and
Terms & Conditions
Thank you for choosing to book The
Square. We look forward to welcoming you here, and we will do
all we can to ensure that you have a truly happy and relaxing
However, it is important to note that, however personal and
friendly the relationship between us both will be, when you book
and when we accept your booking we are entering into a contract
with each other.
There are no nasty surprises within our Terms and Conditions
(although we have recently been advised to add a clause about
WiFi security). However, please read them carefully before
making your booking and thus entering into a contract with us.
We, the owners of The Square, are entering into a contract with
you, the named person/four people making the booking: we agree
to provide you with the holiday dates and prices as agreed
between us and you agree to pay us the agreed price for the
holiday you are booking.
By agreeing to our Terms & Conditions you confirm that you
have read, understood and do accept our Terms and Conditions.
A contract only arises when:
• we formally confirm your booking in writing
via a personal letter of confirmation sent by email or post
• we have received the £100 deposit (or the full
amount due if the holiday is within the next six weeks) and
details of your permanent address.
The contract includes only those identified individuals we have
agreed will be within your party for your stay. Substituted or
additional guests do not form part of the contract unless agreed
with us, in writing, prior to your arrival.
You have a legal 14-day ‘cooling off” period when you may cancel
without obligation before the contract becomes firm.
Bookings and Payments Contract
Email and Telephone Booking requests
We shall be delighted to hear from you with booking enquiries by
email or by phone. We shall respond quickly to your initial
If you wish to pay by cheque, we will take your name and address
and other relevant details, then withdraw the dates from
availability for up to four days while we wait for your deposit
payment to arrive. As soon as your cheque arrives & clears we
will confirm the booking.
Booking within 6 weeks of the holiday start date.
For holidays, which are to take place within 6 weeks of making the
booking, the full balance is due on booking.
Booking a last-minute availability
In the case of a last-minute booking, we would need to receive
full payment by cheque or Internet bank transfer before your
We accept cheques and Internet Banking transfers (BACS). We can
supply overseas visitors with our bank account BIC and IBAN
details. Please note that the bank levies a fee on such transfers.
The price we charge is fully inclusive of electricity, central
heating, some firewood, hot water, towels, linen and duvets and
all the ‘little extras’ we provide. In the normal course of events
there are no extra costs due to us, except:
1. Pets : The cost per pet is £25 per week/short break, added to
the total fee for your holiday.
2. Telephone calls made by you on our landline: We have an
‘honesty jar’ by the telephone.
The deposit for all bookings is £100, necessary to secure the
The outstanding balance will be due six weeks (42 days) before the
start of your holiday.
When we receive your payment of the balance, we will acknowledge
receipt, and send you directions how to get here, and some local
If, for whatever reason, you cannot take your holiday you are
still liable to pay for the booking in full, even if we have not
yet received your balance.
If you do need to cancel, please inform us as soon as possible, if
initially this is by telephone, please confirm your intention to
cancel in writing.
We would do our very best to re-let the dates, and if successful
would not demand payment from you of the balance due. If payment
had already been made, we would refund you (the probably
discounted) final amount received for the dates. In both
situations, we would charge a token £10 administration fee.
Please note that your deposit is not normally refundable but we
would use our discretion in genuine cases of unforeseeable
personal situations that have arisen.
Holiday Cancellation Insurance
Whatever the reason for the cancellation the full amount for the
holiday is still due to us.
We strongly recommend that you take out holiday cancellation
Non-Availability of Accommodation
We would only cancel your holiday if your accommodation were
unavailable for reasons beyond our control. We would attempt to
offer you alternative accommodation, however if this was not
possible, or unacceptable to you, then we would refund all monies
paid by you for the holiday.
Our liability would not extend beyond this refund.
Dogs and other Pets
We accept well-behaved pets.
There is an extra charge per pet per short break/week.
Please note that we do have an enclosed garden, across the road.
We also ask that dogs never be allowed upstairs or on the
furniture The owners of pets in The Square are responsible for
ensuring their pets do not cause damage to the property or
unreasonable annoyance to our neighbours. We keep a supply of “poo
bags” in the house and these should be disposed of in any of the
several dedicated bins located around the village.
Visitors, parties and groups larger than those staying at the
The Square, including its garden, should not be used for parties
or social gatherings for numbers larger than those staying at the
house, without prior specific written agreement with us.
Damages and breakages
You are responsible and liable for any breakages or damage that
you cause to the accommodation or its contents. Please let us know
if any are incurred, either by recording it in the book in the
kitchen, or by email.
a) Minor breakages: Using our discretion, we do not normally
charge for what we consider to be minor breakages.
b) Major breakages or damage: We may send you an invoice for
replacement, repair or making good if the damage or breakage is,
in our estimation, significant.
We do not accept any liability for any damage, loss or injury to
any member of your party or any vehicles or possessions, unless
proven to be caused by a negligent act by ourselves or our
employees or contractors whilst acting in the course of
Arrival & Departure
3 pm Arrival Time
The Square will be ready for you from 3pm on the day of arrival.
If you wish to arrive earlier, just to park the car then
disappear, it can be arranged by prior agreement that you do so!
You are then free to go for a walk, out for lunch etc, before
returning at 3pm or later to unpack and move in.
10 am Departure Time
We ask you please to leave your barn by 10am on the day of
departure. Again, we will always try to be a little flexible if
other bookings allow.
We provide free wireless internet access for your use.
Please understand that we are the legal owners and ultimately
Please do not view, email or download anything you would not wish
us personally to know about or find ourselves financially and/or
legally responsible for, i.e. anything illegal, offensive,
pornographic or otherwise unlawful or inappropriate.
Data Privacy Statement
We treat any data collected during the course of dealing with
bookings and enquiries in strict confidence. This data is kept on
our home computer. We will never pass it on to any third party.
Susan and Victor Bridgett
Last Reviewed October 2017